BlueShore Financial achieves operational excellence with Intelligent Automation.
Driving Business Growth with VersaFile and IBM®
When the pandemic hit, BlueShore Financial’s head office employees went remote without skipping a beat, making the transition overnight thanks to its internal operational effectiveness strategy, which included intelligent automation from IBM.
"BlueShore was well poised for a seamless transition to remote work by going completely digital — with no paper files, no file rooms, no filing cabinets, and by automating back-office processes, BlueShore positioned itself for the future."
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Fred Cook
CIO, BlueShore Financial
By integrating its core systems with VersaFile and IBM intelligent automation solutions, BlueShore has seen an impressive return on investment.
- Lending volume increased 250% over three years without adding a single employee.
- Cross sales jumped 167% in one year.
- RRSP loans are streamlined from a six-week backlog to overnight processing.
- By going paperless, it saves 7,000 square feet of filing space and $300,000 per year.
VersaFile has become BlueShore’s intelligent automation expert, helping the financial institution expand its IBM platform and tightly integrate it with its CRM, banking system, and data system.
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