BlueShore Financial achieves operational excellence with Intelligent Automation.
Driving Business Growth with VersaFile and IBM®
When the pandemic hit, BlueShore Financial’s head office employees went remote without skipping a beat, making the transition overnight thanks to its internal operational effectiveness strategy, which included intelligent automation from IBM.
"BlueShore was well poised for a seamless transition to remote work by going completely digital — with no paper files, no file rooms, no filing cabinets, and by automating back-office processes, BlueShore positioned itself for the future."
Fred Cook
CIO, BlueShore Financial
By integrating its core systems with VersaFile and IBM intelligent automation solutions, BlueShore has seen an impressive return on investment.
- Lending volume increased 250% over three years without adding a single employee.
- Cross sales jumped 167% in one year.
- RRSP loans are streamlined from a six-week backlog to overnight processing.
- By going paperless, it saves 7,000 square feet of filing space and $300,000 per year.
VersaFile has become BlueShore’s intelligent automation expert, helping the financial institution expand its IBM platform and tightly integrate it with its CRM, banking system, and data system.