Similar to 3rd Party Maintenance, VersaFile provides Break-fix support for content and process systems that are no longer supported by the vendor or the Client no longer wishes to pay for Manufacturer Services and Support.

With a viable alternative to OEMs for software support, companies are now reaping the rewards and continue to show our clients prefer VersaFile over the OEM vendor.

In addition to up to a 50% savings over standard maintenance and support, a recent Forrester study found the top 5 benefits to include:

  • Faster response and resolution times 
  • Higher operational efficiency 
  • Personalized customer service 
  • Better technical expertise 
  • Affordable software maintenance costs 

Want to focus on more strategic initiatives? Let us take a load off. Reach out for a no-charge Managed Services proposal.