THIRD PARTY MANAGED SUPPORT
Similar to 3rd Party Maintenance, VersaFile provides Break-fix support for content and process systems that are no longer supported by the vendor or the Client no longer wishes to pay for Manufacturer Services and Support.
With a viable alternative to OEMs for software support, companies are now reaping the rewards and continue to show our clients prefer VersaFile over the OEM vendor.
In addition to up to a 50% savings over standard maintenance and support, a recent Forrester study found the top 5 benefits to include:
- Faster response and resolution times
- Higher operational efficiency
- Personalized customer service
- Better technical expertise
- Affordable software maintenance costs