Streamline workflows and improve efficiency.

Business process automation (BPA) is the use of technology to automate routine, time-consuming processes and workflows.

Business process Automation (BPA) employs methods to discover, model, analyze, measure, improve, and optimize business strategy and processes. While it is sometimes confused with Business Process Management, its scope is broader and observes the whole end-to-end process, and focuses specifically on processes that are repeatable. Through continuous process reengineering, organizations can streamline their overall workflows, leading to increased efficiencies and cost savings. This concept isn’t new; six sigma and lean principles are examples of BPA methodologies.

Accelerate Digital Transformation with Business Process Automation

By incorporating advanced analytics, activity monitoring, and decision management capabilities, business process automation suites are able to coordinate people, systems, and information and material to achieve business outcomes. As a result, they have been particularly helpful in accelerating digital transformation strategies.  

Business Automation delivers the ability to design, build, and run automation workflows uniting information, processes, and users to provide a 360-degree view of work. Business Automation often builds on advanced analytics, business rules, and collaboration to drive more successful, optimized business outcomes. 

Benefits of Business Process Automation

Improve Operational Intelligence

Gain actionable insights with AI-powered dashboards for enhanced understanding, predictability, and agility.

Enhance decision-making

Leverage AI-infused capabilities like intelligent task prioritization and decision recommendation to resolve cases quickly and improve collaboration between IT and business teams.

Enable Work Management

Gain a 360-degree view of workflow instances, activities, and content for managing and completing work across the organization.

Prioritize work

Empower your business by orchestrating Robot tasks to reduce costs and improve efficiency allowing your employees to focus on innovative, high-value work.

Expedite Turnaround

Improve client engagement by providing workflow participants and case workers with the ability to configure and run ad-hoc activities, approvals, checklists, and workflows in minutes.

Scale on Demand

Start with small projects with low startup costs and scale as needed to enterprise-wide applications.

Use Cases


Loan Processing

Customer Onboarding

Financial Risk & Regulatory Investigation


Claims Processing


Fraud Investigations


Patient Care Processes

Donor Matching Processes

Acute Medical Investigations


Power Grid Management

Bill Processing

Energy Consumption Management


Order Processing

Customer Service

Customer Loyalty Programs



Production Quality & Control

Defect Investigations


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Not sure how to choose the right BPA tools for your specific use cases? Reach out for a no-cost Rapid Assessment for a roadmap to the future.